2022 ROC Takeaways
-The Revenue Matters Team made its annual appearance at the HSMAI Revenue Optimization Conference (ROC) in Orlando, FL on June 29, 2022, and brought back some key takeaways: The fate of the travel industry, although improving, remains uncertain—with the rise in gas prices, cost of airfare, increasing interest rates, and continued labor shortage. With gas prices reaching…
Sales, Marketing or RM? – Who will lead the new commercial team?
-The question about who should lead the commercial effort has been a debate among hospitality professionals for a long time. Most hospitality leaders would agree that implementing Total Hotel Revenue Management has been more of a mythical destination than a reality, in part due to the territorial obstacles associated with merging the traditional sales, marketing, and revenue…
How to Bring Hope Back to Hospitality
-By: Mike Klingshirn, MPH, CPH, PMP Fusion Cell Our understanding of COVID has changed dramatically over the last two years. However, the messaging has not kept up with the science. As an epidemiologist, my job is to educate and help drive risk-based decisions for leaders. Our team has found success in event planning and we think it is…
