How to Bring Hope Back to Hospitality
-By: Mike Klingshirn, MPH, CPH, PMP Fusion Cell Our understanding of COVID has changed dramatically over the last two years. However, the messaging has not kept up with the science. As an epidemiologist, my job is to educate and help drive risk-based decisions for leaders. Our team has found success in event planning and…
Michigan Resort Case Study
-Revenue Matters’ Sr. Director of Revenue Strategies Chris Guanzon shares how one Michigan hotel increased occupancy and revenue over the Christmas season in this short case study. Click here to download the full case study.
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Top 10 Revenue Management Issues for 2014 and Beyond
-Growing pains (again) may best describe what the revenue management profession is going through today. The role of revenue management in the hospitality industry continues to evolve, but it does so in fits and starts. As we look into 2014 and beyond, there are several significant issues that organizations will need to address…
The Origin of Revenue Management in The Hospitality Industry
-To fully understand how the practice of revenue management evolved within the hospitality industry, we have to start with what was a chance encounter between two people named Smith on an American Airlines flight from Los Angeles to New York in 1953. Cyrus Rowlett “C.R.” Smith, then president of American Airlines, and R.…
