Social Media Engagement

Over the past several years, social media marketing for hotels has significantly changed not only how people interact with each other, but also how hotels interact with past, current and future guests. Social media engagement brings your company to life, giving you a voice, a personality, and furthering your knowledge of the needs and wants of your customers. It enhances the power of your website, making it possible for your customers to interact with you in real-time, therefore, building relationships that are otherwise impossible in a stagnant environment. It brings you into the conversation, and keeps you one step ahead, giving you a keen view into the ever-changing and ever-growing world of the savvy consumer.

Our goal is to acquire lifelong connections and improve your customer retention through various Social Media platforms, including Facebook, Twitter, TripAdvisor, Yelp, Google+, YouTube, Pinterest, Instagram, Flickr and more. By engaging your followers with fascinating and relatable content, images, contests, promotions and advertising, we help you build a lasting audience. Our turnkey operation encompasses the creation, promotion, management and reporting of your social media presence.

We focus on growing and managing your Social Media Channels by facilitating your content and engaging your visitors.

Facebook Optimization

Provide a custom content calendar, ensuring your page stays fun, strategic, influential and follow-worthy.
Create custom tabs that mirror your website, guaranteeing that followers can access all the necessary information in one place.
Monitor your Facebook page on a daily basis to protect your reputation, interact with fans and help build a larger following.
Initiate contests and giveaways to entice new fans and keep your current fan base engaged.
Manage Facebook’s targeted advertisements to turn passing customers into lifelong property advocates.

Twitter

more →

Twitter

We link all content posted on Facebook to your Twitter account, so it is displayed on both channels.

YouTube

more →

YouTube

We create a channel dedicated just for your property to load and monitor your online videos.

Instagram & Flickr

more →

Instagram & Flickr

We manage the uploading, tagging and monitoring of photos taken by the property.

Pinterest

more →

Pinterest

We create a page with pin boards that match your property’s style and manage the uploading, image content, and monitoring.

Reputation Management

Revenue Matters monitors the entire web for online guest reviews and social media mentions of your property. Timely, professionally written guest reviews are sent on your behalf, in your voice, thus improving your rating on review sites and OTAs, driving additional revenue and increasing loyalty. You will be alerted to extremely good or poor comments, to help you make informed operational improvements.

Know what people are saying, in real time, about your property, anywhere across the entire web.
Migrate fresh reviews onto your website’s main page, ensuring potential customers stay on your page.
Never miss an important review or social media mention.
Receive a weekly report showing a summary of key metrics, as well as detailed reporting for a more in-depth analysis.
Receive a weekly report on your competitors’ strengths and weaknesses, compared to your property’s performance.