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9 Critical Traits for a Great Revenue Manager

Once a “nice-to-have,” the role of revenue management for any property is now mandatory. It is at the epicenter of hospitality operations: Practitioners directly impact top-line performance – and the great ones strongly influence profit. Sure, foundational skills related to the profession of revenue management are important – but those skills can be taught. I

2018 HSMAI ROC Conference

Revenue Matters was pleased to facilitate a discussion on alternative metrics for the hospitality industry at the recent HSMAI ROC Americas conference. HSMAI presents 9 videos from select sessions at our 2018 Revenue Optimization Conference (ROC) Americas. These videos are available for viewing free for HSMAI members and $59 for non-members. This

Why is rate parity so hard for independent properties?

Trevor Stuart-Hill, ISHC President, Revenue Matters July 31, 2018 I have often been frustrated seeing parity notices coming in from OTA’s and other online distributors. In our practice, we support all sorts of properties and I began to notice a common theme; it is the independent properties that seem to be struggling to achieve and

What’s the ideal mix of OTA business for your property?

Experts explain an EBITDA impact model that looks at changes in OTA and non-OTA production. The groundswell of support for “book direct” initiatives is squarely aimed at reducing reliance on online-travel-agency production. Blindly following a course of action to simply reduce OTA transaction mix by an arbitrary percentage may not yield the best financial results.

Should We be Concerned About ADR?

Projections for 2017 and beyond by STR, CBRE and PKF all call for anemic occupancy growth at best, notwithstanding record occupancy levels for the U.S. hospitality industry. With Revenue Per Available Room (RevPAR) growth projections at inflationary levels (2.5 - 3.5 percent, or so), it is clear that expectations call for Average Daily Rate (ADR)

Jason Edwards

• How to shore up business during periods of low demand • Taking advantage of changes in loyalty segments • Avoiding the dominoes of falling ADR

Emerging Pricing Trends in Hospitality

Pricing for any type of product or service, let alone lodging, is nothing new. Any “Marketing 101” textbook will tell you that Price along with Product, Place and Promotion make up the “4-P’s of the marketing mix.” Pricing too has been in place far longer than the practice of Revenue Management, which, among many other

VII CONGRESO HOTELERO: “LA NUEVA OFERTA V/S LA NUEVA DEMANDA”

El VII Congreso Nacional de Hoteleros de Chile, es un encuentro de negocios, perfeccionamiento y camaradería, dirigido a la industria hotelera chilena. Organizado por la Asociación de Hoteleros de Chile A.G se realizará en la ciudad de Iquique, los días 1 y 2 de octubre de 2015. El evento tendrá lugar en el Hotel Gavina.

ADR, not occupancy, drives RevPAR, study finds

A 10-year study of 4,000 hotels in Europe found price positioning is a better indicator of RevPAR than is occupancy. By Keith Loria HNN contributor GLOBAL REPORT—Price positioning plays a larger role in driving revenue per available room than does occupancy for European hotels, according to a recent study titled “Competitive hotel pricing in Europe: